# Limits and defaults > Look up the caps, time limits and default values that you can meet in Troopy. This page lists the caps, time limits and default values that you can meet in Troopy. Each limit keeps the cost of your AI plan and the work of the troop in your control. A message in the app names the limit when you reach it. ## Teammates and runs Owners and admins change these limits for each teammate in **Settings** > **AI** > **Models**, under **Limits of each teammate**. | Limit | Default | Most on Pro and Max | Most on Ultra | | ------------------- | ----------------------------------- | ------------------- | ------------- | | **Steps each time** | 12 | 20 | 40 | | **Times a day** | 200 | 500 | 1,000 | | **Spend each time** | 3 USD. The Engineer starts at 5 USD | 10 USD | 25 USD | **Spend each time** shows only for an AI plan that bills each use, such as a key of the Anthropic API. | Other limit | Value | | ----------------------------------------- | ---------------------------------- | | Teammates of a workspace | 20. Max has 50, and Ultra has 100. | | Messages that a person sends to teammates | 20 a minute | | Lessons of one look at a finished task | 2 | | Automatic looks of a workspace | 12 a day | | Automatic looks of one teammate | 4 a day | | Looks that people ask for in a workspace | 20 a day | | Web searches of a quick research | 4 | | Web searches of a thorough research | 12 | | Pictures of web pages that a run takes | 4 | | Cards that a run draws | 10 | See [Choose AI plans and models](/docs/models) and [Get answers with Research](/docs/research). ## Tasks and files | Limit | Value | | ------------------------------------- | ------------------ | | Files on one task | 20 | | Size of one file on a task | 25 MB | | Pictures of teammates on one task | 16 | | Size of a file that the brain reads | 10 MB | | Text that the brain keeps of one file | 500,000 characters | ## Docs and memory | Limit | Value | | ---------------------------- | ------------------ | | Text of one doc | 200,000 characters | | Title of one doc | 200 characters | | Folders of a workspace | 50, one level | | Properties of one collection | 30 | | Comments on one doc | 500 | | Versions of one doc | 1,000 | | One memory file | 10,000 characters | After 30 days, History keeps the last version of each day of a doc. A version with a name always stays. See [Write and share docs](/docs/documents) and [Manage what your troop remembers](/docs/memory). ## Routines and triggers | Limit | Value | | --------------------------------------- | --------------------------------------------- | | Routines of a workspace | No limit | | Repeat every | 15, 30, 60, 120, 180, 240, 360 or 720 minutes | | Triggers of a workspace | No limit | | Instructions of a trigger | 2,000 characters | | Tasks that a trigger starts | 20 a day by default, 200 at most | | Events on one task | 10 | | Events that a trigger keeps | 500 a day | | Requests to one webhook | 60 a minute | | Requests to all webhooks of a workspace | 300 a minute | | Body of one webhook request | 256 KB | Troopy keeps an event for 30 days. A routine on a cron expression also counts in the **Times a day** of its teammate. See [Schedule work with routines](/docs/routines) and [Start work when something happens](/docs/triggers). ## Email | Limit | Value | | ------------------------------------------- | -------------------------------- | | Mailboxes of a workspace | 20 | | Emails of a new mailbox | 10 a day, then 2 more each day | | **Most a day** of a mailbox | 200 | | Addresses of one email that a person writes | 10 | | Files of one email that a person writes | 5, and 10 MB together | | Emails from the address of a teammate | 25 a day by default, 100 at most | | Times that new mail starts a teammate | 20 a day | | Rules of one inbox | 100 | | Mail that one teammate address keeps | 50 a day, for 30 days | See [Use Email and the inboxes of teammates](/docs/email) and [Your mailboxes](/docs/apps/mailboxes). ## CRM and campaigns | Limit | Value | | ------------------------------- | ----------- | | Lists of a workspace | 200 | | Rows of one list | 100,000 | | Columns of one list | 100 | | AI cells that work columns fill | 2,000 a day | | Hunter lookups | 1,000 a day | | Campaigns of a workspace | 100 | | Steps of one campaign | 8 | | Emails that the writer drafts | 1,000 a day | See [Keep lists of people and companies](/docs/crm) and [Send email campaigns](/docs/outreach). ## Customers and surveys | Limit | Value | | -------------------------------------- | --------- | | Subscriptions read from each provider | 5,000 | | Paying customers of a workspace | 20,000 | | Surveys of a workspace | 50 | | Open questions of one survey | 5 | | Segments that a person sees | 50 | | Items of the roadmap | 200 | | Roadmap items of one piece of feedback | 5 | | Pieces of feedback that teammates sort | 200 a day | The users of your product who never paid have no limit. See [Understand your customers](/docs/customers) and [Ask your users with surveys](/docs/surveys). ## Pictures and brand | Limit | Value | | ---------------------------------- | ----------------------------- | | Art from an image provider | 20 a day. Ultra has 60 a day. | | Pictures of one art call | 4 | | Stock photos from Pexels | 60 a day | | Competitors of the brand | 30 | | Pictures of the brand | 200 | | Reads of the website for the brand | 3 an hour | See [Write articles for X](/docs/x-articles) and [Set up your brand](/docs/brand). ## Engineering | Limit | Value | | -------------------------------------------- | ---------------------------- | | Test runs of an organization at one time | 2 | | Places to test | 10 | | Tests of the library | 500 | | Incident apps of a workspace | 20 | | Errors that one app sends, by default | 1,000 a minute, 50,000 a day | | Looks at incidents by the QA tester | 12 a day | | Bug tickets that teammates make of incidents | 5 a day | Troopy deletes a test run 90 days after it ends. See [Test your product with the QA tester](/docs/tests) and [Catch the errors of your apps](/docs/incidents). ## Canvas and voice | Limit | Value | | ------------------------------------------ | ---------------------------------- | | Items of one canvas | 5,000 | | Size of one image on a canvas | 10 MB | | Votes of one person on a canvas | 5 | | Items that guests add | 500 live, 5,000 ever | | Length of one voice call | 20 minutes | | Free voice on Troopy's key, each workspace | 30 minutes a month. Ultra has 120. | | Voice on your own OpenAI key | No limit of minutes | | Voice calls of an organization at one time | 3 | See [Draw together on a canvas](/docs/canvas) and [Chat with a teammate and call it](/docs/chat). ## Workspace and API | Limit | Value | | -------------------------------- | ---------- | | API keys of a workspace | 10 | | Exports of a workspace | 3 an hour | | Skills of a workspace | 200 | | Skill packs that you add or sync | 10 an hour | Most operations of the API take 30, 60 or 120 calls a minute. The reference of each operation names its limit. See [API reference](/docs/api). ## Related - [Choose AI plans and models](/docs/models) - [Stay in control of your troop](/docs/control) - [Settings reference](/docs/settings) - [Statuses and what they mean](/docs/statuses)