API reference / Sessions
Ignore a problem, or open it again
status: ignored keeps the problem out of the open list, also when a later look sees it again. open opens it again. seen: true marks its alert as seen, so it leaves Needs you.
/api/v1/session-issues/{number}Other ways to call it
troopy sessions update-problemIdempotency-Key header. A retry with the same key gets the first answer back, and the operation runs one time.Path parameters
number*integerAt least 1
Body
application/jsonstatusenum<string>openignored
seentrueResponse
200 · application/jsondata*object12 properties
number*integerProblem 14 is 14
title*stringseverity*enum<string>criticalhighmediumlow
evidence*stringWhat the events of the sessions show
area*stringThe page, the route or the part of the product
status*enum<string>fixed: its ticket is done, and no session showed it after that
openignoredfixed
seen*integerHow many sessions showed it
firstSeenAt*stringISO 8601 date and time
lastSeenAt*stringISO 8601 date and time
sessions*array<object>The sessions that showed it, newest first, 20 at most
6 properties
id*stringsource*enum<string>Where the session came from: troopy, Troopy's own script, or posthog
troopyposthog
replayUrl*string | nullThe replay in Sessions or in PostHog. Null: no replay of the session
replay*string | nullSource troopy: the id of the replay, for GET /session-replays
country*string | nullat*stringISO 8601 date and time
alert*object | nullWhy it needs a look: new, or came_back after its ticket was done
3 properties
why*enum<string>newcame_back
at*stringISO 8601 date and time
seen*booleanticket*object | nullIts latest bug ticket
3 properties
key*stringtitle*stringstatus*enum<string>backlogtodoin_progressneeds_youin_reviewdonecanceled