API reference / Support Agent
Get the number of Liquid SaaS
How often a chat ended with something done for the customer, week by week, for 4 weeks. Also how the signed-in customers with something done compare with the others: who started to pay and who stopped, in 7 and 14 days. It is a signal, not a cause. Not found while Liquid SaaS is off.
get
/api/v1/support-liquid/reportOther ways to call it
CLI
troopy liquid reportMCP tool
troopy_get_liquid_reportRate limit30 calls in 60 seconds, for each key
Response
200 · application/jsondata*object3 properties
weeks*array<object>3 properties
start*stringISO 8601 date and time
chats*integerwithAction*integercohorts*array<object>3 properties
days*integeraction*object5 properties
chats*integerfree*integerCustomers who did not pay at the chat
converted*integerOf those, the customers who started to pay within the days
paying*integerCustomers who paid at the chat
churned*integerOf those, the customers who stopped within the days
none*object5 properties
chats*integerfree*integerCustomers who did not pay at the chat
converted*integerOf those, the customers who started to pay within the days
paying*integerCustomers who paid at the chat
churned*integerOf those, the customers who stopped within the days
capped*booleanThe report read the newest 5,000 chats only
Errors
401 unauthorizedSend an API key as `Authorization: Bearer tr_live_...`. Create one in Troopy under Settings.
403 forbiddenThe key lacks a scope this operation needs, or its owner lacks the role. detail says which; create a key with the scope, or ask an organization owner or admin.
429 rate_limitedWait the number of seconds in Retry-After, then retry.