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API reference / Support Agent

Approve or decline a routine of a customer

grant true starts a draft routine on its schedule for 30, 60 or 90 days: a grant of an owner or admin. Each run calls the tool of the app with the email of the customer, runs its function, and puts the result in the chat of the customer. grant false declines it. Needs an owner or admin. Not found while Liquid SaaS is off.

post/api/v1/support-liquid/layers/{id}/decision

Authorization

HeaderAuthorization: Bearer <API key>
Or the headerX-API-Key: <API key>
API keyMake one in Troopy under Settings > API keys. It acts as you, in its workspace.

Other ways to call it

CLItroopy liquid decide
MCP toolNone. Call it over REST or with the CLI.
Rate limit30 calls in 60 seconds, for each key

Path parameters

id*string

A 24-character id

Body

application/json
grant*boolean
days30 | 60 | 90

306090

Default 30

Response

200 · application/json
data*object
2 properties
id*string

A 24-character id

status*enum<string>

liveended

Errors

400 invalid_inputFix the field named in detail. Each operation's schema is in /api/v1/openapi.json.
401 unauthorizedSend an API key as `Authorization: Bearer tr_live_...`. Create one in Troopy under Settings.
403 forbiddenThe key lacks a scope this operation needs, or its owner lacks the role. detail says which; create a key with the scope, or ask an organization owner or admin.
404 not_foundCheck the path and any id in it. Every operation is listed in /api/v1/openapi.json.
429 rate_limitedWait the number of seconds in Retry-After, then retry.