API reference / Support Agent
Delete a conversation of the Support Agent
Deletes a conversation for good: its messages, its notes, the files of the visitor and the photo of its contact. Cannot be undone. Needs an owner or admin. A visitor whose page still holds the conversation starts a new one with the next message. A person deletes, never a teammate.
delete
/api/v1/support-conversations/{id}Other ways to call it
CLI
troopy support deleteMCP toolNone. Call it over REST or with the CLI.
Rate limit30 calls in 60 seconds, for each key
RetriesSend an
Idempotency-Key header. A retry with the same key gets the first answer back, and the operation runs one time.Path parameters
id*stringA 24-character id
Response
200 · application/jsondata*object1 properties
deleted*trueErrors
400 invalid_inputFix the field named in detail. Each operation's schema is in /api/v1/openapi.json.
401 unauthorizedSend an API key as `Authorization: Bearer tr_live_...`. Create one in Troopy under Settings.
403 forbiddenThe key lacks a scope this operation needs, or its owner lacks the role. detail says which; create a key with the scope, or ask an organization owner or admin.
404 not_foundCheck the path and any id in it. Every operation is listed in /api/v1/openapi.json.
409 conflictThis Idempotency-Key was used for a different request, or that request is still running. Use a new key for a new request.
429 rate_limitedWait the number of seconds in Retry-After, then retry.