Manage your troop
Download a backup
Download all the data of a workspace as one JSON file, and see what the file holds.
A backup is all the data of one workspace in one JSON file. Owners and admins download it from Settings. This page tells how, and what the file holds.
Before you begin
- Only owners and admins export a workspace.
- A workspace exports 3 times an hour at most.
- A staff member of Troopy who acts as you cannot export.
Download a backup
- Open Settings > Workspace, then the Backup tab.
- Read What the file holds.
- Select Export JSON. The browser saves the file.
A big workspace takes some time. If the export stops before the end of the file, the page says "The export stopped before the end of the file. Try again." A file that stopped never looks whole: export it again.
What the file holds
| In the file | Stays out |
|---|---|
| The settings of the workspace, and its people | The vault, keys, tokens and passwords |
| Teammates, with their files, routines, triggers, rules and skills | The About you files and private notes of other people |
| Conversations, the troop chat, drafts and approvals | The contents of files and images |
| Tasks, projects, docs with their history, research and canvases | Runs, caches, meters and notifications |
| Email, the CRM, Customers, surveys and Analytics | The items of a canvas that private mode hides from you |
| Incidents, tests, disputes and support conversations | The rest of the organization |
The file names the people who reach the workspace, and no other person of the organization. Each sealed value stays out, so the file holds no secret.
Export with an API key
GET /api/export gives the same file to a key that has each read scope but vault:read. See
API reference.